We acknowledge the challenging and emotional nature of losing a beloved pet. We understand that you wish to make advanced preparations to ease the burden of having to arrange the logistics when the day finally comes to say goodbye.
Kindly take a moment to read below the steps to requesting a service and what to expect. Then complete the form below to allow us to facilitate the entire process with sensitivity and care. We will be sending you important information through email, so please use an email address that you can access. Your comfort and peace of mind are important to us. Thank you for trusting us during this difficult time.
- Fill out and sign our form below.
- Check your email for the next step, which is paying the reservation fee (you may also opt to pay in full and just settle any difference during final weigh-in on the day of service). This will assure your slot for when the time comes.
- Expect a confirmation from us when the fee is received.
- We will wait for you to contact us when you finally wish to schedule the service. We will confirm the next available slot.
- Bring your pet to the facility on the scheduled service date for final weigh-in and payment of remaining balance.
- Optionally use our Send-off Hall 30 minutes prior to service time, free of charge.
- Leave your pet with us to undergo the service. We will email you what we need to prepare the urn.
- Wait for a text or call from us for the pick-up date and time (usually the day after we prepare the urn – see above, except Sundays).
- Bring your beloved home with you!