Advance Arrangements

When the time is near

Advance arrangements

Set things up now, so there’s less for you to do when the day comes.

How it works

  1. Submit an advance arrangement request.
  2. Pay in full or pay the required 50% reservation fee, according to your arrangement.
  3. When you need the service, contact us to arrange an appointment. We’ll respond within two business hours during our operating hours, Monday to Saturday, 9am–5pm, to propose the next available schedule.
  4. Wait for us to confirm your appointment date and time. We’ll send directions to our facility so you can bring your pet at the agreed time.
  5. Once your appointment is confirmed, follow our pet-handling guide for instructions on preparing your pet while waiting for your scheduled visit.
  6. Settle the balance, then, if eligible, spend up to 30 minutes with your pet in our send-off hall. Send-off visits are not available for cases identified as infectious.
  7. Leave your pet with us for the service. They will be cared for respectfully.
  8. Reply to our email so we can prepare your memorial keepsakes.
  9. Wait for our pick-up confirmation, and bring your beloved home.
The altar in our send-off hall, with flowers, ivy and a glass-block window
Our send-off hall, a quiet room set aside for your goodbye.

Advance arrangements request form

We’ll send you important information by email, so please use an email address you can open.

Open the notice above to unlock the form.

Before You Arrange a Cremation

  • Our facility is not equipped for live viewing of the ongoing cremation. We can instead send you private video footage of your pet being placed in the chamber, free of charge, through a Google Drive link within 2 business days after the cremation. Tick the footage option on the request form to request it. Footage is provided as a courtesy and depends on our recording equipment working at the time. We can’t guarantee footage if a technical issue, such as an internet or power outage, prevents recording. If that happens, we will let you know.
  • Please remove all collars, harnesses, clothing, tags, toys, blankets, and other personal belongings before your pet is received. Unfortunately, belongings cannot be retrieved afterward.
  • If your pet has an infectious disease or your veterinarian has advised special precautions, please inform us before your appointment. Special handling requirements apply. For cases identified as infectious, viewing or opening the wrapping will not be permitted.
  • Same-day release of ashes/cremains is not available.
  • We encourage you to visit our FAQs page for answers to frequently asked questions.
Illustration of a hand gently wiping a sleeping dog with a soft cloth

When the time comes

Before bringing your pet to Green Meadows, remove all collars, harnesses, clothing, tags, toys, blankets, and other personal belongings. Once your pet has been received, belongings cannot be retrieved.

After your appointment is confirmed, read our pet-handling guide.

From families on Google

Have questions about arranging your pet’s cremation? Call or text us on 0969 050 4225, or message us on Facebook. We’re available Monday to Saturday, 9am–5pm.