Arrange Pet Cremation

Our cremation process

To arrange pet cremation, submit our request form. We respond during our operating hours, Monday to Saturday, 9am–5pm.

What happens after you request a cremation

  1. Unless we’ve already spoken, we’ll contact you within 2 business hours to propose the next available schedule.
  2. Secure your time by paying the 50% reservation fee through the link we email you.
  3. Your appointment is confirmed only once we have received your reservation fee and confirmed the date and time with you. Our confirmation includes directions to our facility. Please wait for it before bringing your pet to us.
  4. Once your appointment is confirmed, follow our pet-handling guide for instructions on preparing your pet while waiting for your scheduled visit.
  5. Settle the balance, then, if eligible, spend up to 30 minutes with your pet in our send-off hall. Send-off visits are not available for cases identified as infectious.
  6. Leave your pet with us for the service. They will be cared for respectfully.
  7. Reply to our email so we can prepare your memorial keepsakes.
  8. Wait for our pick-up confirmation, and bring your beloved home.
Arrange Pet Cremation

Pricing & what’s included

Have questions? Contact us

The altar in our send-off hall, with flowers, ivy and a glass-block window
Our send-off hall, a quiet room set aside for your goodbye.
Arrange Pet Cremation

Pricing & what’s included

Have questions? Contact us

“When Marco died, we were given complete instructions about what to do. When we brought him there, it was great comfort for my grieving heart to see that Marco was treated with respect and dignity.”

Bugsy B., a Green Meadows family

Arrange Pet Cremation

Please use an email address you can open today. Your appointment details come by email.

Open the notice above to unlock the form.

Before You Arrange a Cremation

Appointment Reminder
Submitting this form is a request only, not a confirmed appointment. A 50% reservation fee based on your pet’s estimated cremation fee is required; your appointment is confirmed only after we receive the fee and confirm your appointment date and time with you.

  • Our facility is not equipped for live viewing of the ongoing cremation. We can instead send you private video footage of your pet being placed in the chamber, free of charge, through a Google Drive link within 2 business days after the cremation. Tick the footage option on the request form to request it. Footage is provided as a courtesy and depends on our recording equipment working at the time. We can’t guarantee footage if a technical issue, such as an internet or power outage, prevents recording. If that happens, we will let you know.
  • Please remove all collars, harnesses, clothing, tags, toys, blankets, and other personal belongings before your pet is received. Unfortunately, belongings cannot be retrieved afterward.
  • If your pet has an infectious disease or your veterinarian has advised special precautions, please inform us before your appointment. Special handling requirements apply. For cases identified as infectious, viewing or opening the wrapping will not be permitted.
  • Same-day release of ashes/cremains is not available.
  • We encourage you to visit our FAQs page for answers to frequently asked questions.
Flowers and candles arranged in our send-off hall

Our send-off hall

A quiet, private room set aside for your goodbye. You’re welcome to spend up to 30 minutes there with your pet before the service, at no extra cost.

If your pet’s illness was infectious, we aren’t able to hold a send-off, to keep other pets and families safe. We’ll still care for your pet just as gently.

“The send-off hall was something I did not think I would like to have but once there, my sisters and I appreciated having a nice, quiet place to say our final goodbyes.”

Tin C., a Green Meadows family

Finding us

We’re on Burgos Street in Bacolod City, by appointment only. We’ll send exact directions with your confirmation, so there’s nothing to work out on the day.

Our entrance, with a garden path to the send-off hall
Our entrance, where we’ll welcome you.
Arrange Pet Cremation

Pricing & what’s included

Have questions? Contact us

From families on Google

Have questions about arranging your pet’s cremation? Call or text us on 0969 050 4225, or message us on Facebook. We’re available Monday to Saturday, 9am–5pm.