There is no way to fully prepare for the moment. Whether it happens suddenly or after a long illness, losing a pet leaves you in a kind of quiet shock — unsure what to do next, and not ready to do anything at all.
First, know this: it is not an emergency. You do not need to rush. This guide is written for families in Negros Occidental, and it takes things one step at a time.
In the First Hours
Give yourself a moment. Sit down, cry, call someone you trust. There is nothing you have to do in the next few minutes.
When you’re ready, wrap your pet gently in a clean blanket or cloth and keep them somewhere cool and quiet in your home. Many families keep their pet at home until their drop-off appointment, and our guide to handling your pet’s remains walks you through it step by step.
If you think your pet may have had an infectious illness, keep your other pets away from the body and let your vet or us know. We will guide you.
Your Options in Negros Occidental
Families in Bacolod and nearby provinces generally have two options:
- Cremation. At Green Meadows, your pet is cremated individually and their ashes are returned to you. You can keep them at home, scatter them somewhere meaningful, or choose a memorial urn. It is the most practical option for families in the city, in rented homes, or who may move someday.
- Burial. If you have private land of your own, such as a family property in the province or a garden, burial can be meaningful. In rented homes or crowded urban areas, graves can be disturbed by stray animals, construction, or future tenants.
We do not recommend disposing of a pet with household waste. It is unsanitary and undignified, and many families regret it afterwards.
How to Reach Green Meadows
When you’re ready to arrange cremation:
- Fill out our Arrange Pet Cremation Form or message us on Facebook.
- We reply within 2 business hours (Monday to Saturday, 9am to 5pm).
- We schedule your appointment and guide you through drop-off and collecting your pet’s ashes, gently and at your own pace.
Our service is by appointment only, Monday to Saturday, 9am to 5pm. If you message us outside these hours, we will reply when we are next open. Bring your pet to our facility in Bacolod at your scheduled appointment time.
A Quiet Goodbye at Drop-Off
If your pet did not pass from an infectious illness, you are welcome to a 30-minute send-off in our private Send-off Hall before the cremation begins. You don’t have to say anything or hold it together. We have been through this ourselves, and we understand.
What to Do With the Ashes
Once the cremation is complete, usually by the next day, we let you know when your pet’s ashes are ready. They come wrapped in a biodegradable urn.
Some families keep the urn beside a photo. Others scatter the ashes at a favourite walk, a garden, or the sea. Some choose a memorial keepsake. There is no right or wrong way. Do what feels true to the bond you shared.
Planning Ahead for Another Time
If your pet is still with you and you would like to prepare, our Pre-Need Plan lets you arrange everything in advance and pay in monthly installments with no interest.
You Don’t Have to Figure This Out Alone
Whatever you are feeling right now, whether grief, shock, guilt, relief, or love, it is valid. The bond you had with your pet was real, and so is the loss. We are here when you need us.
Arrange Pet Cremation | Message us on Facebook | 0969 050 4225
Green Meadows Pet Aftercare | Bacolod City | Monday to Saturday, 9am to 5pm, by appointment
